Resident Liaison Officer

Looking for a Resident Liaison officer to join a leading Property Maintenance Contractor based in Sittingbourne

Offering £28,000 + company car and benefits

• Attend Resident Surgeries and assist vulnerable people reporting repairs
• Your role will be to liaise with residents regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
• Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures
• Keep managers and housing officers up to date on progress or any ongoing complaints

Requirements:

• Previous experience within a similar role or industry ideally Social Housing or with vulnerable residents
• Have a full UK driving licence commutable around Sittingbourne
• Are an excellent communicator, comfortable with in person and telephone conversations

If you are interested in this role, or would like more information please attach an updated cv and we will be in touch