Job Description
Head of Service
Scope and Purpose of Role
- To support Assistant Director in leading and managing a service area. This could be an area based service i.e. Assessment and Short Term Intervention, Safeguarding, Children in Care or a city wide service such as EDT, CASS/MASH, Fostering, Adoption, Child Protection & Review or Practice Hub. .
- To work alongside your Assistant Director, being clear on priorities and managing them collaboratively to ensure high quality services.
- To contribute to and develop strategic business plans relevant to and required by the service area that support BCT priorities
- To build partnerships with and between local agencies including Family Support Services, Early Help, , schools, statutory agencies, private, voluntary and community sectors and deliver collaborative partnerships that improve services and outcomes for children.
- To influence and support the delivery of excellent practice, demonstrating positive improvements in outcomes
- To demonstrate positive leadership that reflects a clear belief, positive commitment and determination to secure good outcomes for children and young people
General Duties and Responsibilities
- To contribute to the delivery of performance management to ensure timely, effective and good quality outcomes for children and young people
- To directly manage a group of Team Managers and, through them, social work services.
- To supervise Team Managers.
- To build capacity and manage risk
- To ensure compliance with legal, regulatory and ethical requirements
- To promote equality of opportunity, diversity and inclusion in the service area.
- To build and support a culture of good practice
- To build and manage a culture of effective professional challenge
- To develop processes and practice which ensures consultation and engagement with children, young people and their carer’s in service planning and delivery
- To develop and manage business processes and related relationships such as procurement
- To contribute to and manage HR processes and procedures alongside HR colleagues
- To effectively manage resources; meeting demand; developing individuals, monitoring and challenging performance as necessary
- To use all recording systems as procedures requires
- To be responsible for leading specific service areas that are changeable depending upon business need.
- To offer coaching and mentoring across the service as required
- Undertake ongoing supervision and review of direct reports through the PDR and reflective supervision process and ensure this is embedded across your service.
- Commensurate to the grade of Head of Service to undertake other duties that may arise from time to time as determined by the Assistant Director.
Rate of Pay
PAYE: £365
Umbrella: £500
Location: Alma Street, Aston, B19 2RL
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