Cyber Trading Manager

Job Summary:

We are investing in our cyber team and have an exciting new opportunity for a Cyber Trading Manager who will lead our National Markets Cyber underwriting team in Manchester, supporting the launch of a new SME Cyber proposition targeting significant GWP growth by 2030.

You’ll be responsible for team leadership, trading performance, operational excellence, and broker service across e-trade and open market platforms. This is a high-impact, strategically important role reporting to the Head of Trading. Ideal for a commercially driven leader with experience in either cyber, financial lines , PI, casualty, digital or e-trade underwriting and a passion for building new capabilities.

Who we are:

At Markel, we’re all about people-supporting, empowering, and protecting what matters most. We believe insurance is more than a policy; it’s a promise. As part of the Markel Group (NYSE – MKL), a Fortune 500 company with operations in over 20 countries, we’re building a truly people-first, performance-led business for the long term.

Business Unit Overview:

This role sits within our National Markets UK (NMUK) Broker Channel, the largest and fastest-growing part of our UK business. A core pillar of our UK growth strategy is to expand our presence in the SME Cyber insurance market-a space worth c.£300M and growing 15% annually. As part of this, we are launching a dedicated Cyber centre of excellence based in Manchester to support the delivery of our 2025-2030 UK strategy.

You’re a dynamic trading leader who thrives in fast-moving, high-growth environments. You bring deep underwriting expertise (ideally in Financial Lines or Cyber), a data-driven mentality, and a track record of performance delivery. You’re also a collaborative manager who can inspire and coach a team while building scalable processes.

You’ll be joining at a transformational time-helping to shape a brand-new team and proposition with significant executive backing and a clear path to market leadership. This is your opportunity to build something bold, meaningful, and profitable, right from the start.

Unlike many insurers, we’re combining the scale and strength of a global brand with the agility and intimacy of a local trading unit. Our e-trade and open market model enables us to compete smartly and service brokers with speed, flexibility, and underwriting expertise.

What you’ll be doing:

• Lead the UK Cyber trading team (open market and e-trade) with full accountability for performance and service delivery
• Develop and implement strategies that deliver profitable GWP growth in line with our 2030 targets
• Manage and continuously improve operational efficiency, broker feedback loops, and CRM usage (MS Dynamics 365)
• Embed a strong culture of excellence, collaboration, and accountability
• Build team capability through coaching, mentoring, and training
• Ensure outstanding service through consistent SLA delivery and streamlined trading processes
• Collaborate with broker distribution leadership to align commercial priorities and accelerate delivery
• Represent Markel with credibility, integrity, and a determined approach

Key Skills:

• Significant experience in commercial underwriting/trading (Cyber or Financial Lines preferred)
• Strong leadership and people management capabilities
• Excellent knowledge of the UK SME broker market
• CRM expertise, ideally with Microsoft Dynamics 365
• Proven ability to deliver operational and financial KPIs
• Strong analytical skills and a continuous improvement mindset
• Highly collaborative and able to work cross-functionally and cross-regionally
• Self-starting, commercially astute, and delivery-focused

What’s in it for you?

• A competitive starting salary plus annual bonus & strong benefits package
• Up to 16% company pension contribution
• Private medical and dental cover, Menopause plan, emergency care benefit (children/Pets/dependants)
• Income protection and life assurance, electric car scheme, travel insurance, and more
• 25 days holiday + bank holidays (with option to buy/sell)
• As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!

Apply now:

Choose ‘Apply Now’ to fill out our short application, so we can get to know you.