Customer Service Advisor ASB – Social Housing

Role: Regional People Business Partner (ability to travel to Lincoln, Peterborough, Cambridge, Northampton, Bedford, Luton, Colchester when required)

Location: Hybrid – 3 days across regional offices, 2 days remote

Salary: Competitive + Benefits

Are you ready to shape the future of HR in a business that’s scaling fast through strategic acquisitions?

Join a dynamic and ambitious organisation on a mission to become a top 20 UK practice. With rapid growth driven by mergers and organic expansion, they are looking for a forward-thinking Regional People Business Partner to help build and future-proof their people capability.

�? Why This Role? Why Now?

Growth through acquisition means fast-paced change – and we need someone who thrives in that environment. You’ll lead HR integration efforts, including TUPE and change management, while helping to elevate our HR maturity across the board.

This is your chance to go beyond BAU. From implementing new HR systems and frameworks to shaping culture and engagement, you’ll be hands-on in building the future of HR.

?? What You’ll Be Doing

Reporting to the Chief People Officer, you’ll be a trusted advisor and operational partner to regional leadership teams. Your key responsibilities will include:

• Translating business plans into people strategies.
• Leading complex ER cases, restructures, and organisational design.
• Supporting M&A activity through TUPE and integration planning.
• Driving performance management and coaching leaders.
• Enhancing onboarding and talent development.
• Leading HR transformation projects – systems, policies, and processes.
• Using data and insights to shape and measure success.

?? Who We’re Looking For

You’re an experienced, commercially minded HR professional who’s confident working with senior stakeholders and thrives in a fast-moving, evolving environment.

You’ll bring:

• Proven experience as a People Business Partner (ideally in professional services).
• Strong background in change management, TUPE, ER, and HR systems.
• A strategic mindset with hands-on agility.
• Excellent employment law knowledge.
• CIPD Level 7 (or equivalent) – desirable.
• A collaborative, pragmatic, people-first approach.

�? What You’ll Get

• A pivotal role in a growing, ambitious firm.
• A supportive, open, and progressive culture.
• 25 days annual leave + bank holidays.
• Hybrid working model.
• Life assurance, pension, employee discounts, and EAP access.
• The chance to make a real impact in a growing People team.

Ready to Make Your Mark?

If you’re excited by transformation, thrive on challenge, and want to shape the future of HR in a high-growth environment – we’d love to hear from you.

?? Apply now and be part of something bigger. For more information, please call Kristine at Reed Milton Keynes office.