Sales Administrator

Commercial Sales Administrator

• Annual Salary: £30,000pa
• Location: Basildon
• Job Type: Full-time

Our client is an expanding wholesale distribution centre and the are currently seeking a Commercial Parts Sales Administrator. This role involves providing administrative and commercial support to sales and warehouse teams, handling customer enquiries, processing orders, and managing stock. The successful candidate will play a crucial role in delivering excellent customer service and supporting business growth.

Day-to-day of the role:

• Handle customer enquiries via telephone and email.
• Process orders, quotations, warranties, returns, and general queries using Microsoft Office and in-house systems.
• Identify customer requirements and provide appropriate product solutions.
• Upsell products using product knowledge and internal systems.
• Provide administrative support to the sales team.
• Assist with stock control, goods in/out, and warehouse support as needed.
• Develop product knowledge through internal training and company literature.
• Collaborate across various departments to support the wider team.

Required Skills & Qualifications:

• Experience in office administration or a commercial motor parts department is preferred but not essential, as training will be provided.
• Proficiency in Microsoft Office and Outlook
• Excellent communication skills and a professional telephone manner.
• Strong organisational skills with the ability to manage multiple tasks.
• Proactive approach with the confidence to identify customer needs and provide excellent service.
• Flexibility to switch between office and warehouse environments as required.
• Reliable, committed, and hardworking attitude with a willingness to learn and develop.