We are seeking a passionate and organised individual to coordinate vital services for people moving off the streets into direct access accommodation.
Position: Rough Sleeper Coordinator
Salary: £29,845 – £32,439 per annum
Location: Southend-on-Sea
Hours: Full-time, including rota work (early mornings, late evenings, weekends & bank holidays)
Closing Date: 28th July 2025 Interviews: 6th August 2025
About the Role
As a Rough Sleeper Coordinator, you will play a central role in supporting individuals as they move directly from the street into short-term supported accommodation. Working alongside other teams, you will help ensure each person’s transition is safe, supported and sets them on the path to longer-term housing and recovery.
Key responsibilities include:
-
Overseeing the day-to-day running of direct access accommodation
-
Supporting and supervising front-line staff, volunteers and peer mentors
-
Coordinating assessments, support planning and personalised case management
-
Collaborating with partner organisations to ensure wraparound support
-
Leading and participating in multi-agency meetings and safeguarding processes
-
Contributing to service improvement and policy development
-
Managing health, safety and housing compliance on-site
You’ll also help maintain morale, facilitate communication, and encourage innovative practice across the team
About You
You’re a confident, compassionate leader with experience in homelessness, social care, housing or similar frontline services. You bring strong organisational skills, emotional intelligence and a collaborative approach. Ideally, you will have:
-
Experience supporting vulnerable adults with complex needs
-
Knowledge of safeguarding, housing systems and person-centred support
-
A commitment to team development and continuous service improvement
-
Ability to work flexibly, including evenings and weekends
-
Excellent communication skills and confidence in managing stakeholders
Other roles you may have experience of could include:
Homelessness Team Leader, Hostel Coordinator, Supported Housing Officer, Outreach Manager, Complex Needs Support Coordinator, Resettlement Worker, Housing Support Supervisor, Accommodation Team Leader.