People Partner

People Partner

Leeds | Hybrid Working

Are you an experienced HR Administrator, Recruitment Coordinator or customer-focused coordinator looking for your next step?

We are looking for an engaging People Partner to join the UK Volume Talent Acquisition Centre, supporting a large-scale contractor workforce within the Financial Ombudsman Service account.

This is a unique opportunity to play a pivotal role in shaping the contractor experience from pre-boarding through to assignment completion. You’ll act as a trusted partner to contractors, providing ongoing support, coaching, wellbeing guidance and employee relations expertise, while working closely with operational stakeholders to improve engagement, performance and retention.

What you’ll be doing

• Building strong relationships with contractors through regular engagement calls and ongoing support.
• Managing payroll and general contractor queries.
• Coordinating structured engagement activities designed to improve contractor retention and experience.
• Maintaining accurate records across internal systems and tracking engagement activity.
• Working closely with wider delivery and resourcing teams to identify trends and share insights.
• Supporting continuous improvement initiatives and helping to deliver an exceptional contractor experience.

What we’re looking for

• Previous experience in a HR Administration, Recruitment Coordinator, Recruitment Administration or similar coordination role.
• Strong communication and relationship-building skills.
• Excellent organisation and time management abilities.
• Confidence managing multiple priorities in a fast-paced environment.
• A customer-focused approach with strong attention to detail.
• Experience using databases, HR systems, CRM platforms or ATS systems would be beneficial.

This is an excellent opportunity for someone who enjoys working with people, building relationships and using data and systems to deliver a high-quality service.

Join us and help shape an outstanding contractor experience and build meaningful relationships that make a lasting difference to people’s working lives – Apply today!