Business Support Coordinator

• Title: Senior Business Support Coordinator
• Reference: SCC/TP/434049/5732
• Positions: 1
• Salary: £38,090 per annum
• Category: Administration & Clerical
• Contract type: Permanent
• Working hours: 36 hours per week
• Posted on: 12 August 2026
• Closing date: 2 September 2026
• Directorate: Adults, Wellbeing & Health Partnerships
• Location: Woodhatch Place, 11 Cockshot Hill, Woodhatch, Reigate, RH2 8EF

Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The starting salary for this full-time, permanent position is £38,090 per annum, based on a 36-hour working week.

We are excited to be hiring a new Senior Business Support Coordinator to join our fantastic Adults Training Academy based at Woodhatch Place, Reigate in East Surrey.

This role is open to hybrid working with the right balance . As a team we split our time between collaborating with colleagues in the office for at least two days per week and working remotely, including from home. This can be discussed further at interview.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service plus bank holidays
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

The Adults Training Academy supports the development of Surrey’s Adult Social Care workforce across a wide range of learning and development programmes. We help ensure staff have access to the training, systems and support they need to deliver high-quality, skilled and inclusive services for Surrey residents.

The Academy coordinates a comprehensive learning and development offer for staff including: induction and core training, specialist practice development, ASYE, preceptorship, apprenticeships, leadership development and career progression pathways. We also work with teams and external care providers to support high-quality, evidence-informed practice, ensuring statutory learning requirements are met and improve outcomes for Surrey residents.

The Adults Academy’s Business team plays an important part in enabling the Academy to run effectively and in the role of Senior Business Support Coordinator you will:

• Support learning programmes and My Learning administration
• Maintain accurate records
• Coordinate training activity
• Assist with finance and purchasing processes
• Support budget forecasting
• Help colleagues across the Academy deliver a responsive and professional service

Alongside the day-to-day coordination activities, you will play a key role in reviewing and improving business processes, identifying efficiencies, supporting reporting requirements, overseeing other staff and helping the Academy continuously improve the services it provides.

This role will help ensure the Academy is well organised, responsive and able to support the development of a skilled Adult Social Care workforce.

This is an excellent opportunity for someone looking to develop their service improvement and project coordination skills within a supportive and ambitious team.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Ability to follow complex processes, demonstrate strong attention to detail and confidence to manage multiple responsibilities concurrently
• Administrative experience, including proficient IT skills i.e. MS Office Applications, and confidence to learn new systems
• Experience of using spreadsheets and databases to maintain accurate records, monitor activity and produce reports
• An understanding of financial processes and the ability to work with numerical data
• Excellent written and spoken communication skills with the ability to build key relationships and work collaboratively
• A proactive approach to reviewing processes, identifying practical solutions and driving service improvements
• Experience of supporting colleagues

To apply, we request that you submit a CV and answer the following 3 questions (maximum of 600 words per question):

1. Please tell us about a time when you took ownership of a piece of administrative work, project or service improvement that involved supporting or coordinating others. What was your approach, and what was the outcome?
2. Please describe a time when accuracy, organisation and attention to detail were particularly important in your role. What steps did you take to ensure a high-quality outcome?
3. Please describe a situation where you had to balance competing work priorities or workloads while supporting colleagues, customers or stakeholders. How did you ensure everyone received an effective service?