Credit Controller

Reed Accountancy are seeking a dynamic and commercially minded Credit Controller to join a growing and fast-paced team. This is a fantastic opportunity for someone who thrives under pressure, enjoys multi-tasking, and can confidently manage their own workload while collaborating with wider teams and stakeholders.

This role is office-based and ideal for someone who is looking to make a real impact in a small but ambitious company.

Key Responsibilities

• Assess credit risk and approve new customer accounts.
• Discuss pro forma terms with customers who don’t meet credit criteria.
• Ensure large accounts are credit insured per company policy.
• Follow all company credit control procedures.
• Monitor and manage customer credit limits.
• Place late payers on hold until payment is received.
• Release and manage orders by daily deadlines.
• Set up and collect direct debits; process card payments daily.
• Make daily calls to chase bounced payments and overdue debt.
• Negotiate payment plans and resolve disputes.
• Send reminder letters for overdue accounts.
• Escalate persistent non-payers for legal action.
• Meet weekly KPIs for bad debt and overdue accounts.
• Raise credit notes with proper documentation and justification.
• Support other credit control tasks, including: answering calls and emails, bank reconciliations and cheque banking sending monthly statements and covering team members during holidays

Ideal Candidate Profile:

• Is a fast learner with a strong commercial mindset.
• Demonstrates excellent communication skills across all levels.
• Can own decisions and work autonomously.
• Thrives in a busy, high-pressure environment.
• Is dynamic, proactive, and able to “spin plates” while staying calm and focused.

Interview Process

• Interviews will be scenario-based to assess competencies and real-world problem-solving.
• Shortlisting will begin soon, with interviews expected to commence week beginning 28th July.

Interested?

Apply now or get in touch with Jamie Hunter to find out more!