Sales Advisor

Sales Advisor

London SE1

£28500 & Daily, Weekly & Monthly incentives

Gym, Canteen, Equity Shares, Paid Overtime, Double Pay on Bank Holidays

Are you looking for a sales through service role where there is no cold calling – only handling incoming warm calls ?

Sales Advisor Duties:

• Converting customer enquiries into bookings, utilising effective sales techniques.

• Proactively engaging with customers to understand their needs and convert these interactions into booked services.
• Schedule and organise service calls, utilising sales skills to upsell or cross-sell services, that meet the customers’ requirements.
• Handle customer interactions via phone, email, and chat, ensuring interactions are managed professionally and empathetically to maximise the customer experience.

Shifts Available:

• 8-hour shifts – flexible rotational shift patterns, including mandatory alternate weekend work.

What You Will Bring as a Sales Advisor:

• Strong sales acumen with a willingness to learn our sales formula to maximise conversion into bookings.
• The ideal candidate will have a proven track record of converting enquiries into tangible sales.
• Exceptional communication skills, essential for building rapport with our client base.
• Ability to multitask and navigate various communication channels in a high-energy setting.
• Great attention to detail – ensuring information is collated and recorded accurately.

This Sales Advisor role is a mix:

• Sales: Ensuring we are converting at a high level, looking for opportunities to assist customers.
• Customer Service: Delivering a seamless booking experience, demonstrating empathy and professionalism throughout the customer journey.
• Administration: Excellent attention to detail to make sure information gathered is accurately recorded.

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