Air Import Operator

Right Now Group are recruiting for an experienced Air Import Operator on behalf of a well-established, specialist freight forwarding company based near Heathrow Airport.

This is an exciting opportunity to join a busy import operations team, managing international airfreight shipments from start to finish for a diverse portfolio of customers. Working within a fast-paced freight forwarding environment, you’ll play a key role in ensuring shipments are processed accurately, efficiently and in line with customs and compliance requirements.

The successful candidate will have previous experience working within Air Imports and will be confident managing the complete import process, from receiving pre-alerts through to customs clearance and final delivery.

Key Responsibilities of an Air Import Operator

• Manage international air import shipments from start to finish.
• Complete import customs clearances accurately and in accordance with HMRC regulations.
• Prepare and process MAWBs and HAWBs.
• Book and process pre-alerts received from overseas agents.
• Liaise with customers to obtain customs clearance instructions and delivery requirements.
• Coordinate with overseas agents, airlines, transport providers and internal departments to ensure smooth shipment movement.
• Ensure all import documentation is completed accurately and within required deadlines.
• Provide regular shipment updates and deliver excellent customer service throughout the import process.
• Maintain compliance with customs legislation, aviation security requirements and company procedures.

Skills & Experience Required for an Air Import Operator

• Previous experience working within Air Imports or Airfreight Operations.
• Experience managing air import consignments from start to finish.
• Strong knowledge of customs clearance procedures.
• Experience preparing and processing MAWBs and HAWBs.
• Good understanding of Air Freight and Road Freight operations.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise multiple shipments.
• Ability to work effectively within a fast-paced freight forwarding environment.
• Ability to successfully complete a 5-year checkable employment history and DBS check.

Salary & Benefits for an Air Import Operator

• Salary between £32,000 – £38,000, depending on experience.
• Monday to Friday, 08:30 – 17:00.
• Permanent, full-time position based in Feltham (Heathrow).
• Opportunity to join a specialist freight forwarding business with an excellent reputation.
• Ongoing training and development opportunities.
• Long-term career progression within a growing logistics organisation.

Why Apply for this Air Import Operator Position?

This is an excellent opportunity to join a respected freight forwarding business where you’ll become part of an experienced operations team handling high-value international airfreight shipments.

You’ll take ownership of shipments from arrival through to final delivery, working closely with customers, overseas agents and customs authorities to ensure freight moves efficiently and compliantly. If you’re looking to further your career within airfreight imports and join a business that values experience, professionalism and customer service, this could be the ideal next step.

This role would suit an experienced Air Import Operator, Air Import Clerk, Airfreight Import Coordinator, Import Clerk, Airfreight Operator or Freight Forwarder looking to progress their career within a successful freight forwarding organisation.

Suitable candidates will be contacted within 24 hours.